Survey questions for CCMS Providers


1. Please indicate the Texas Workforce Center / CCMS Office you visited or are nearest:
Bastrop
Burnet
Round Rock
San Marcos

2. How would you rate the level of satisfaction with your visit?
Poor
Fair
Good
Excellent
N/A

3. How would you rate the courtesy of our staff?
Poor
Fair
Good
Excellent
N/A

4. How would you rate the assistance you received with Child Care Benefits?
Poor
Fair
Good
Excellent
N/A

5. How would you rate the quality of Child Care information you received?
Poor
Fair
Good
Excellent
N/A

6. How would you rate the explanation of CCMS services you received?
Poor
Fair
Good
Excellent
N/A

7. How would you rate the timeliness and completeness of payments you received?
Poor
Fair
Good
Excellent
N/A

8. How would you rate the facility (i.e., building, offices, restrooms, etc.) that you visited?
Poor
Fair
Good
Excellent
N/A

9. How would you rate the convenience of parking at this Center?
Poor
Fair
Good
Excellent
N/A

10. Overall, how would you rate CCMS services?
Poor
Fair
Good
Excellent
N/A

11. Comments or suggestions?


12. Would you like to discuss you suggestions with a staff member? If yes, how can we contact you?